Now you can explore the library of impressive online pokies, check out the interface of your account and understand the functionality of the platform.
Registration Process
To start your adventure in the world of gambling, you need to complete the Level Up casino sign up process:
- Click the big orange “Register” button in the LevelUp website header.
- Next, the new user needs to enter an email address, create a strong password, and choose a suitable currency.
- The next step is to check a series of boxes. Thus, you need to confirm that you are of legal age, agree to the terms of use of the platform, and enter your full name and date of birth.
- There is one more step left. The website user simply needs to inform the LevelUp online casino where to send their winnings by entering their address.
- That's it, a new account on the LevelUp platform is created and ready to log in. Now comes the most important part of the registration procedure – depositing the starting amount of funds for playing Level Up pokies.
LevelUp Account after Logging In
After registering on LevelUpCasino, you gain access to your personal account, which contains several important sections:
My Profile: Here you can find and change your basic information such as your name, date of birth, address and phone number.
Cashbox: This section enables one to add money to the account or to cash out the winnings that one has made. It also keeps a record of all your financial activities that you have made.
Security: This part of the account settings enables you to update your password, enable 2FA, and monitor the current active sessions to protect your account.
Verification: The following is the section for the documents that are needed for your KYC on LevelUP.
Limits: You can find here the tools for the safe play, such as the option to set the limits on the deposits and the losses, the possibility of the self-exclusion and some others.
Game history: This section contains all the record of all online slots you have ever played.
Referral System: Here it is possible to create your referral link and get bonuses for inviting friends to the platform.
LevelUp's KYC Process: Thing that Every Aussie Players Need to Know
However, to ensure there are no trickery in the game, Australian LevelUp Casino has a Know Your Customer (KYC) policy. Here is a list of what you might be required to supply:
- Proof of Identity: Normally, one is required to produce your identity document for instance the driving permit or the passport.
- Address Verification: Documents such as the recent electricity bill or water bill or even the recent bank statement should in an ideal world be enough to prove residence.
- Payment Ownership Confirmation: To ensure everything is legal and can be traced, the players might require to prove they are the rightful owners of the payment methods which were used to fund or cash out.
- Snapshot with ID: Rarely, to make sure it’s really you, LevelUp might ask you to take a photo of yourself near your ID and send it.
- Video or Phone Confirmation: At times you could be requested to have a brief chat over the video call or a phone call to check up and see if everything is alright.
- Crypto Withdrawals Without KYC: If you will be utilising cryptocurrencies, then that is a good thing! You can withdraw your winnings without any problems and without going through the process of identification of a person.
KYC Aspect | Requirements |
---|---|
Account Verification Triggers | - Withdrawals in the total amount of $2,000 or its equivalent (including cryptocurrencies). - Use of 2 or more payment systems for deposits/withdrawals. |
Mandatory KYC Docs | - Photo of player's valid ID. - Proof of payment option used for deposit (except for cryptocurrency deposits). |
Optional KYC Docs | - Proof of address (e.g., utility bill). - Selfie with ID - Selfie with special note or conditions. - Source of funds (SOF) and/or Source of wealth (SOW). |
Withdrawal | - process via the same payment method that was used for the deposit. - Withdrawals of the cryptocurrency can only be done to the cryptowallets. - Fiat money deposits can only be withdrawn to fiat payment options. |
Prohibited Practices | - Use of 3rd party payment accounts. - Using ‘Gifts’ or positive Balance Corrections without an approval from the management. |
Funds Confiscation | - Has to state the exact reason and have to provide the exact clause from the Terms and Conditions. - Both rule and reason must be posted in 'Change balance' section. |
Final Note: The KYC process helps maintain and sustain LevelUp Casino as one of the favourite places for all the online players. It is appreciated that you are fully cooperating and guaranteeing the safety of all the persons.
Terms of Use
Security of a player’s information and his wins is considered very seriously at LevelUp Casino. That is why we have a few significant guidelines (do not worry; crypto withdrawals are considerably less difficult!). Here's why they matter:
- No Account Whoring! A player can only have one proper legit account. If LevelUp learns that someone is trying to do a switcheroo, support can freeze all those accounts (and goodbye, possible winnings). Oh, it’s for your own good, the player’s good!
- The Level Up casino login details should remain a Secret: Players should not even share their Level UP login details with their best friend or with their pet dingo even if the dingo looks so pathetic. This makes certain that only the actual owner of the winnings can get to them and play in a way that is responsible.
- Proof of ID Might Be Needed: It is possible that LevelUp may at some time require the identity of a player and may require that the player present identification or maybe call the player to confirm his/her identity.
- Unverified Accounts Get a Breather: If for whatever reason a players account cannot be resolved within the two week time period of a withdrawal request the account might get placed on hold for awhile. LevelUp will attempt to shout the first word of the message to the player, of course.
The Main Idea. These rules are not going to be a real pain in the neck, they are put in place to ensure that LevelUp is as safe as possible and as fair as possible for everyone involved. It is as if it is a teamwork to make sure that the gaming experience being offered is the best.
LevelUp Login and Sign Up FAQ
Can I register multiple accounts at the LevelUp casino?
No, one is not allowed to sign up to LevelUp Casino with multiple accounts at a time. Any attempt to open multiple accounts is prohibited and such accounts plus the money that has been deposited will be closed immediately.
LevelUp has this regulation to curb cases of bonus exploitation and other unlawful activities. To detect fake users, we use state of the art methods. Regarding the choice of the number of accounts, you are should to work with one account to minimize the risks that can be associated with membership and money.
Why can't I log in to my Level Up casino account?
Below are some of the possible causes of the problem that you may be experiencing in logging in to your LevelUp Casino account:
Either the email or the password was typed in wrong. Double-check your casino login credentials.
The caps lock key might be on, hence you type the wrong password.
One of the reasons of lock the account is the attempts of entering wrong password and log into the account many times. Contact support.
Technical issues with the LevelUp website. Try again later or contact support.
With regard to LevelUP login username and password, what should I do if I have forgotten them?
If you have any problems with the login and have forgotten your password at LevelUp Casino.
To recover lost password, user need to go the actual LevelUp Casino login page and click on "Forgot your password?"
Please input the e-mail address that you use on the LevelUp site for signing in.
LevelUp will then give you an email with a link through which you will set your new password.
In the email, you will be redirected to reset the new password once you have clicked the link of the LevelUp website.
If for some reason you no longer have access to the email that is tied to your LevelUp account, you can contact LevelUp’s customer support department to help you.
Can I change my registered email address or phone number?
No, you will not be able to change your email or phone number after completing the account creation process. Therefore, you need to carefully fill out all fields of the registration form and use a reliable email and verified phone number.
Can I set deposit or spending limits on my account?
Yes, of course. Thanks to casino Level Up functionality, a player can limit the amount they can spend per day, week or month. The limit takes effect immediately, and you can lose it at any time. If you request an increase or a full loss limit card, it will take about 1 day, but the user must confirm these actions by clicking on the link in the email.
What should I do if I see unauthorized activity on my account?
If you happen to notice suspicious activity on your account, you should immediately change the password you use to log in to the Level Up online casino website. After that, be sure to contact the Level Up customer support team for help. The agents will do everything they can to provide the necessary information and protect your account from unauthorized access.
How do I close my LevelUp Casino account?
If for some reason you decide to stop playing on the LevelUp casino Australia, we recommend that you do not rush and close your account, but simply set a cooling-off period. This is very convenient and effective, as you can temporarily close your account for a period of:
one day,
one week,
one month,
three months,
six months.
When this time has passed, you will be able to return to playing on the Level Up platform. If you want to shorten the cooling-off period or cancel it prematurely, this will take about one week and will require approval via email.